Here are just a couple reasons people call us when they need help with their critical business systems. You'll know you made the right decision within just a few minutes of talking to us.

Chicago Desperation
A manufacturing company called us on a Saturday night in a desperate situation. Their NetWare server was suffering severe hardware failure and was extremely unstable. One of our specialized engineers was on a plane Sunday morning and had the server back in production before the start of business Monday morning. By Tuesday a new server had been built and an emergency server migration was done with no additional downtime. How is this possible? Because we deal with this type of thing on a daily basis, and we have the expertise to get the job done right.

Miracle in Wisconsin
A company in Wisconsin destroyed their NetWare server by installing the wrong version of software on it trying to fix a very minor problem. This action crippled the server so severely that it wouldn't boot past the very first stages of the process. Why did they call us instead of Novell or anybody else? Because Novell would have told them to reinstall the server and restore from backup. That's how severe it was. But they didn't have a backup, and they needed a miracle. Through our world class remote service methodologies, we had the server back up and running in full production in 6 hours without losing any data.

Information about our support services can be found here.